I take complex problems and humanize them to design effective solutions

Namaste, I’m Harshika - A UX Generalist

well, obviously not more complex than a rubik's cube!

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Insider Info

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Insider Info

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Insider Info

Featured Engagements

Featured Engagements

01

Projects

Data Privacy and AI - Salesforce

UX/UI Design | SaaS | Externship

Data Privacy and AI - Salesforce

UX/UI Design | SaaS | Externship

Data Privacy and AI - Salesforce

UX/UI Design | SaaS | Externship

Interactive Health Companion

UX Design | Healthcare | Academic Project

Interactive Health Companion

UX Design | Healthcare | Academic Project

Interactive Health Companion

UX Design | Healthcare | Academic Project

Grandchild - For elderly care

Coming Soon | Mobile UI Design | Personal Project

Grandchild - For elderly care

Coming Soon | Mobile UI Design | Personal Project

Grandchild - For elderly care

Coming Soon | Mobile UI Design | Personal Project

Salesforce AI Chatbot

Coming Soon

Salesforce AI Chatbot

Coming Soon

Salesforce AI Chatbot

Coming Soon

02

Work Experience

jUN, 2024 - Aug 2024

UX Research Volunteer Consultant, Tiliti Foods

Collaborated with a cross-functional team to develop a comprehensive research plan that supported user research objectives. Recruited and interviewed about 10 participants, conducting a pilot phase followed by extensive interviews to gather critical insights. Analyzed interview data to identify 7 key themes and 15 subthemes, leading to the creation of 2 detailed user personas each representing a major hormonal imbalance diagnosis. Presented final findings and strategic recommendations to company founders, delivering all research materials and recruitment records for future reference.

jUN, 2024 - Aug 2024

UX Research Volunteer Consultant, Tiliti Foods

Collaborated with a cross-functional team to develop a comprehensive research plan that supported user research objectives. Recruited and interviewed about 10 participants, conducting a pilot phase followed by extensive interviews to gather critical insights. Analyzed interview data to identify 7 key themes and 15 subthemes, leading to the creation of 2 detailed user personas each representing a major hormonal imbalance diagnosis. Presented final findings and strategic recommendations to company founders, delivering all research materials and recruitment records for future reference.

jUN, 2024 - Aug 2024

UX Research Volunteer Consultant, Tiliti Foods

Collaborated with a cross-functional team to develop a comprehensive research plan that supported user research objectives. Recruited and interviewed about 10 participants, conducting a pilot phase followed by extensive interviews to gather critical insights. Analyzed interview data to identify 7 key themes and 15 subthemes, leading to the creation of 2 detailed user personas each representing a major hormonal imbalance diagnosis. Presented final findings and strategic recommendations to company founders, delivering all research materials and recruitment records for future reference.

JAN 2024 - apr 2024

UX Design Extern, Salesforce (Industry Project)

Leveraged blackmirror brainstorming to speculate over 14 potential AI related scenarios since the product was not accessible. Tested the hypothesis by Wizard of Oz testing and analyzed the data through affinity mapping. Designed concept solutions using the Slack design system and delivered high fidelity Figma prototypes. Presented the solution to multiple stakeholders including the Salesforce team and helped writing the final project report.

JAN, 2022 - SEP, 2023

UX Designer, Genesis

Thrived in a fast-paced environment at Gensis, designing intuitive and user-centric products. Successfully streamlined complex functionalities and implemented innovative features, contributing to a 46% increase in user engagement. I thrived on working across diverse teams, successfully integrating user feedback and diverse perspectives into innovative design solutions.

JAN 2024 - APR 2024

UX Design Extern, Salesforce (Industry Project)

Leveraged blackmirror brainstorming to speculate over 14 potential AI related scenarios since the product was not accessible. Tested the hypothesis by Wizard of Oz testing and analyzed the data through affinity mapping. Designed concept solutions using the Slack design system and delivered high fidelity Figma prototypes. Presented the solution to multiple stakeholders including the Salesforce team and helped writing the final project report.

SEP 2021 - JUN 2023

Brand Manager, CSC by Jai Ingredients Pvt. Ltd.

Strategized a cohesive redesign of the brand identity using design principles across all communication channels, including the website, effectively cultivating a sense of trust and consistency, contributing to a 34% increase in web traffic for the emerging brand. Boosted sales by 12% and customer retention rate from nearly 0% to 20% leveraging social psychology principles in marketing strategy.

SEP 2021 - JUN 2023

Brand Manager, Jai Ingredients Pvt. Ltd.

Strategized a cohesive redesign of the brand identity using design principles across all communication channels, including the website, effectively cultivating a sense of trust and consistency, contributing to a 34% increase in web traffic for the emerging brand. Boosted sales by 12% and customer retention rate from nearly 0% to 20% leveraging social psychology principles in marketing strategy.

SEP 2021 - JUN 2023

Brand Manager, Jai Ingredients Pvt. Ltd.

Strategized a cohesive redesign of the brand identity using design principles across all communication channels, including the website, effectively cultivating a sense of trust and consistency, contributing to a 34% increase in web traffic for the emerging brand. Boosted sales by 12% and customer retention rate from nearly 0% to 20% leveraging social psychology principles in marketing strategy.

Previous employers..

Harshika has great work ethic and is a dedicated and reliable team player. In addition to working on branding, packaging, and brand communications at CSC, she was also responsible for product development and sourcing, which brought out her creative and innovative side. She strikes a good balance between business and customer needs, making her indispensable.

Jayanshu Chaturvedi

Co-Founder - CSC

Saule Kasen

Data Product Leader | Founder

Harshika was an excellent partner and UX researcher for Tiliti's initial customer discovery project. She helped to uncover deep insights about our customers' needs and desires. Harshika also stood out for her mastery of working on a fully remote team making the time zone differences seamless. She will be a great asset to any customer-centered team.

…and lasting impressions