I turn complex user and business needs into purposeful, intuitive design solutions

Open to full-time opportunities

Namaste, I’m Harshika

Featured Engagements

My support systems quite literally

02

Work Experience

jUN, 2024 - Aug 2024

UX Research Volunteer Consultant, Tiliti Foods

Collaborated with a cross-functional team to develop a comprehensive research plan that supported user research objectives. Recruited and interviewed about 10 participants, conducting a pilot phase followed by extensive interviews to gather critical insights. Analyzed interview data to identify 7 key themes and 15 subthemes, leading to the creation of 2 detailed user personas each representing a major hormonal imbalance diagnosis. Presented final findings and strategic recommendations to company founders, delivering all research materials and recruitment records for future reference.

JAN 2024 - apr 2024

UX Design Extern, Salesforce (Industry Project)

Leveraged blackmirror brainstorming to speculate over 14 potential AI related scenarios since the product was not accessible. Tested the hypothesis by Wizard of Oz testing and analyzed the data through affinity mapping. Designed concept solutions using the Slack design system and delivered high fidelity Figma prototypes. Presented the solution to multiple stakeholders including the Salesforce team and helped writing the final project report.

SEP 2021 - JUN 2023

Brand Manager, CSC by Jai Ingredients Pvt. Ltd.

Strategized a cohesive redesign of the brand identity using design principles across all communication channels, including the website, effectively cultivating a sense of trust and consistency, contributing to a 34% increase in web traffic for the emerging brand. Boosted sales by 12% and customer retention rate from nearly 0% to 20% leveraging social psychology principles in marketing strategy.

Previous employers..

Harshika has great work ethic and is a dedicated and reliable team player. In addition to working on branding, packaging, and brand communications at CSC, she was also responsible for product development and sourcing, which brought out her creative and innovative side. She strikes a good balance between business and customer needs, making her indispensable.

Jayanshu Chaturvedi

Co-Founder - CSC

Saule Kasen

Data Product Leader | Founder

Harshika was an excellent partner and UX researcher for Tiliti's initial customer discovery project. She helped to uncover deep insights about our customers' needs and desires. Harshika also stood out for her mastery of working on a fully remote team making the time zone differences seamless. She will be a great asset to any customer-centered team.

…and lasting impressions